Privacy Policy for Manarecharge a brand of Paysh Services Pvt Ltd
At Paysh Services Pvt Ltd, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our website, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you register or use our services, we may collect personal information such as your name, mobile number, email address, billing details, and any other information required to complete transactions.
- Payment Information: For completing transactions, we collect payment-related information such as credit/debit card details or UPI ID. We do not store payment information directly; it is securely processed through our payment gateway partners.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This helps us improve the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our mobile recharge and bill payment services.
- To process payments and ensure successful transaction completion.
- To send notifications related to your transactions, including confirmation emails, SMS, or alerts.
- To provide customer support and address your queries or concerns.
- To analyze usage trends and improve the performance of our website and services.
- To comply with legal obligations and protect against fraud or security breaches.
3. Sharing of Information
We may share your personal information with third parties in the following cases:
- Service Providers: We may share your information with trusted third-party service providers such as payment gateways and telecom or utility providers to complete transactions.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets-landing, your information may be transferred as part of the business transaction.
4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. All sensitive payment information is processed through secure payment gateways, and we do not store your credit card or banking details on our servers.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. If you request to delete your account, we will take reasonable steps to remove your data from our systems, except where retention is required for legal or regulatory reasons.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us understand user preferences, track website usage, and provide personalized content or advertisements. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.
7. Your Rights
As a user of our services, you have certain rights regarding your personal information:
- You can access, update, or correct your personal information by logging into your account.
- You have the right to request the deletion of your personal data, subject to certain legal or contractual obligations.
- You can opt-out of marketing communications by following the unsubscribe instructions in any email or SMS.
- If you have any questions or concerns about how we handle your data, please contact us using the information below.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:
- Email: [email protected]
- Phone: +91 9170070097
- Address: Kadapa, Andhra Pradesh, India, 516474